Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at abdullahalmafus1@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at abdullahalmafus1@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at abdullahalmafus1@gmail.com.

## Refund Policy

At GlamNest, we want you to be satisfied with your purchase. If you receive a damaged, defective, or incorrect item, please contact us so we can help resolve the issue.

### Returns

We accept return requests within **30 days of delivery** for eligible products.

To request a return, please contact us within 30 days of receiving your order and provide your order number and a description of the issue. Photos may be required for damaged, defective, or incorrect items.

### Eligible Returns

To be eligible for a return, the item must be unused and in its original condition and packaging, where applicable.

### Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible. We will review the issue and, where appropriate, offer a replacement or refund.

### Non-Returnable Items

Certain items may not be eligible for return for hygiene, safety, or other product-specific reasons. Any applicable restrictions will be stated on the product page.

### Refunds

Once your return or refund request is approved, the refund will be issued to the original payment method. Processing times may vary depending on your payment provider.

### Return Shipping

If the return is due to a damaged, defective, or incorrect item, GlamNest may provide instructions regarding return shipping. For other returns, return shipping costs may be the customer's responsibility.

### Order Cancellations

If you need to cancel an order, please contact us as soon as possible. We cannot guarantee cancellation once an order has been processed or shipped.

### Contact Us

Have a question about your order, shipping, products, returns, or refunds? We’re here to help.

**Email:** [abdullahalmafus1@gmail.com](mailto:abdullahalmafus1@gmail.com)

Please include your order number when contacting us about an existing order so we can assist you more quickly.

We aim to respond to customer inquiries as soon as p

ossible.

For questions about returns or refunds, please con

tact us through our Contact Us page.